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Cannot install Reprise License Manager


Problem:

After uninstalling the previous license manager FLEXnet or after uninstalling the Reprise License Manager I cannot install or re-install the Reprise License Manager and/or I receive the error message that teclmd is already running.

Solution:

Tecplot 360 2009 and Tecplot Focus 2009 use the Reprise License Manager (RLM) to control access to use the products. Since 2008 R2 and previous versions used FLEXnet as the license manager and both products use teclmd as their daemon RLM and FLEXnet cannot run at the same time on your machine. If the machine acting as your network host still has FLEXnet installed on it the FLEXnet daemon of teclmd may still be running which would prevent the RLM teclmd daemon from running. To stop FLEXnet and its teclmd from running follow these steps.1. Stop the teclmd daemon from running. To do this choose Run from the Start menu and type in services.msc and hit return or Right-click on My Computer and choose Manage from the context menu to open the Computer Management dialog. In the navigation pane on the left select Services from the Services and Applications directory.

In the Services pane of the Computer Management dialog right-click on teclmd and choose Stop. Or from the command line type net stop teclmd (without quotation marks).2. Type sc delete teclmd (without quotation marks) from the command line to delete teclmd. To use this command on a Windows Vista platform first elevate the command line to Run as Administrator by right-clicking on the Command Prompt executable in the Start menu.3. Install the Reprise License Manager as usual.