Chorus incorrectly interpreted numbers that use a comma for the decimal marker

This problem affects Chorus version number 16.1.0.68773 and earlier. If you can, upgrade to Tecplot Chorus 2016 R2 or later». Problem: Tecplot Chorus has incorrectly interpreted numbers that use a comma for the decimal marker (common in European countries) as not a number (NaN).  This results in values being incorrectly filtered out of plots in Tecplot Chorus.  The problem became apparent when we added “constraint visualization” to the table views […]

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Partial Border Display on Exported Images (Tecplot 360 EX)

Problem: On some systems, you may see a partial (right side and bottom) black border around an image exported from Tecplot 360EX, even when borders are turned off for the frame. This is caused by an off-by-one issue with some combinations of platforms and graphics drivers. Solution: If your system is affected by this issue, you can address it by adding the following lines to your tecplot.cfg file. You may […]

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Running Tecplot 360/Focus on OS X 10.10 Yosemite

This is not an issue in Tecplot 360 EX. Upgrade to Tecplot 360 EX» Problem: Running Tecplot 360/Focus on Mac OS X 10.10 Yosemite provides the following error: dyld: Symbol not found: _inflateReset2   References from: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib   Expected in /Applications/Tecplot_360_2013R1/bin/./../lib/libz.1.dylib in /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib ./tec360: line 624:   343 Trace/BPT trap: 5    $ICONSTART “$TECHOME/bin/$EXECUTABLE” $APPFLAG Solution: Mac OS X 10.10 is looking in the Tecplot directory for the libz.1.dylib file to […]

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360 EX Menu Freezes on Ubuntu

Problem: Tecplot 360 EX pull-down menu becomes unresponsive after minimizing on Ubuntu systems. Solution: This can happen because of Ubuntu’s new Unity UI.  You may be able to solve this issue by reverting to an older UI.  You can do this by using one of the methods below: For Ubuntu 17+ the workaround is to remove libstdc++.so.6 and libgcc_s.so.1 from the bin/sys directory. For earlier versions of Ubuntu: On the login screen, […]

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Unable to run Tecplot after upgrading to XQuartz 2.7.5 Mavericks OS X 10.9 (and in some cases 10.8)

Note: Tecplot 360 EX is native to the Mac and doesn’t rely on an X Windows System. Download the latest release or get a free trial. Problem: Unable to run Tecplot after upgrading to XQuartz 2.7.5 on Mavericks OS X 10.9. Solution: If you are running Mavericks OS X 10.9 (and in some cases 10.8) you may have noticed XQuartz has pushed out a new release of XQuartz 2.7.5.  After you have […]

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Permission denied error upon installation

Problem: Unable to complete the install of your Tecplot product due to a “Permissions denied” error. Solution: Upon installing Tecplot, if your installation quits before completion with the error message “Permission denied.”  This could be due to permission restrictions set by your computer.  This has been found to be true for SE Linux but could be true for any secure platform. Another cause for permission issues may be caused by […]

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Error messages compiling Fortran source code using gfortran on Linux

Problem: I get error messages when I try to compile Fortran source code using gfortran on Linux, even though I installed all the necessary “build-essential” gfortran libraries. Unable to compile Fortran source code using gfortran on Linux. Solution: If you are getting error messages when compiling the Fortran source code consider the following. First, the order of calls in the command line is important.  Using Tecplot’s simtest.f90 Fortran source code […]

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Using layout files from Tecplot 360 2011 and before to load PLOT3D data.

Note: This software version is no longer supported. Download the latest release or get a free trial. Problem: Unable to load PLOT3D data with layout file created from Tecplot 360 2011R2 and before with Tecplot 2012 and later. Solution: From Tecplot 360 2011R2 on the format for loading PLOT3D data has changed.  Currently we no longer load solution and function files as one but instead as separate files.  In order to load […]

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Image resolution on the workspace is distorted (black screen, translucency, etc).

Problem: Image resolution on the workspace is distorted.  This can include transparency to the desktop, a black screen or scrambled images. Solution: Please ensure that you have installed and updated your hardware graphics drivers.  This can be done via the terminal or GUI depending on the graphics card you have.  Once you have been able to install or update, run Tecplot again and see if this fixes the issue. For […]

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Install Tecplot licensing with an existing RLM install

Problem: Unable to run multiple applications with RLM. In case you have already installed RLM for other products. Solution: In the case where RLM is installed previously or separately of Tecplot (i.e., not from the Tecplot website RLM download), one can add the tecplotlm.lic and teclmd.set files to the location of the RLM directory (where the executable rlm.exe is located) to allow both applications to run on the Reprise License […]

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