Problem: OneDrive has introduced a new capability called “Files On-Demand” which allows files to be downloaded on-demand. These files are not recognized by the Tecplot file dialog. If you are opening files from a OneDrive folder and receiving an error from the File Dialog, try one of the following workarounds. Solution: Upgrade to Tecplot 360 2017 R3 build 3.1 or later » Turn off Files On-Demand Right-click on the OneDrive […]
NOTE: This Knowledge Base article only applies to Tecplot 360 2025 R1 and previous. Starting with Tecplot 360 2025 R2, the graphics engine was changed from OpenGL to Vulkan. Problem: On some systems, you may see a partial (right side and bottom) black border around an image exported from Tecplot 360, even when borders are turned off for the frame. This is caused by an off-by-one issue with some combinations […]
NOTE: This Knowledge Base article only applies to Tecplot 360 2025 R1 and previous. Starting with Tecplot 360 2025 R2, the graphics engine was changed from OpenGL to Vulkan. Problem: Image resolution on the workspace is distorted. This can include transparency to the desktop, a black screen or scrambled images. Solution: Please ensure that you have installed and updated your hardware graphics drivers. This can be done via the terminal […]
Problem: AVI files saved on Mac OS X 10.8.2 do not play in QuickTime. Solution: When saving an AVI file on a Mac the produced file will prove incompatible with QuickTime X. It has been found that QuickTime X does not support many codecs that previous versions used too. Thus the solution is to use another player. AVI files have been found to work properly on Mac OS X 10.6.8. […]
Problem: Your Tecplot Linux Ubuntu Unity user interface workspace (e.g., Ubuntu version 12.04) may exhibit translucency, that is, all the open application screens remain visible underneath Tecplot. Solution: To disable this translucency you may instruct Linux xlib to manage the colors natively as RGB. Do this by setting the environment variable in a command line, or in any .bashrc or .profile file: export XLIB_SKIP_ARGB_VISUALS=1
Problem: I exported an EPS file from Tecplot 360 and when I viewed that file in Ghostscript, or converted it into PDF and then opened it in Adobe reader, it had mysterious white grid lines in it. How can I make those white lines go away? Solution: The white grid lines are the result of the default display settings in Ghostscript and Adobe. For both applications, changing one display setting will make […]
Problem: I can create AVI files in my Tecplot product with the compression set to Lossless Uncompressed to play on a Linux or Macintosh platform but these files are very large. Is there a way to make them smaller but still able to play on these platforms? Solution: Yes. You can encode the uncompressed AVI files to MPEG4 which reduces the size to a fraction of the uncompressed size while […]
Problem: I have difficulty playing AVI animations created in my Tecplot product when I try to play them on my Macintosh or Linux platform. When I try to play them on my Linux platform the AVI files work with Xanim but Xanim itself does not work very well anymore. On a Macintosh platform, I use Quicktime but the AVI files that the Tecplot product creates do not open in Quicktime. […]
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