Tecplot 360 Will Not Open OneDrive Files

Problem: OneDrive has introduced a new capability called “Files On-Demand” which allows files to be downloaded on-demand. These files are not recognized by the Tecplot file dialog. If you are opening files from a OneDrive folder and receiving an error from the File Dialog, try one of the following workarounds. Solution: Upgrade to Tecplot 360 2017 R3 build 3.1 or later» Turn off Files On-Demand Right-click on the OneDrive folder […]

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Partial Border Display on Exported Images (Tecplot 360 EX)

Problem: On some systems, you may see a partial (right side and bottom) black border around an image exported from Tecplot 360EX, even when borders are turned off for the frame. This is caused by an off-by-one issue with some combinations of platforms and graphics drivers. Solution: If your system is affected by this issue, you can address it by adding the following lines to your tecplot.cfg file. You may […]

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Image resolution on the workspace is distorted (black screen, translucency, etc).

Problem: Image resolution on the workspace is distorted.  This can include transparency to the desktop, a black screen or scrambled images. Solution: Please ensure that you have installed and updated your hardware graphics drivers.  This can be done via the terminal or GUI depending on the graphics card you have.  Once you have been able to install or update, run Tecplot again and see if this fixes the issue. For […]

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AVI files saved on Mac OS X 10.8.2 do not play in QuickTime.

Problem: AVI files saved on Mac OS X 10.8.2 do not play in QuickTime. Solution: When saving an AVI file on a Mac the produced file will prove incompatible with QuickTime X.  It has been found that QuickTime X does not support many codecs that previous versions used too.  Thus the solution is to use another player. AVI files have been found to work properly on Mac OS X 10.6.8.  […]

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Translucency when using Ubuntu Unity

Problem: Your Tecplot Linux Ubuntu Unity user interface workspace (e.g., Ubuntu version 12.04) may exhibit translucency, that is, all the open application screens remain visible underneath Tecplot. Solution: To disable this translucency you may instruct Linux xlib to manage the colors natively as RGB. Do this by setting the environment variable in a command line, or in any .bashrc or .profile file: export XLIB_SKIP_ARGB_VISUALS=1


Exported EPS from Tecplot has mysterious white lines in it

Problem: I exported an EPS file from Tecplot 360 and when I viewed that file in Ghostscript, or converted it into PDF and then opened it in Adobe reader, it had mysterious white grid lines in it.  How can I make those white lines go away? Solution: The white grid lines are the result of the default display settings in Ghostscript and Adobe.   For both applications, changing one display setting will make […]

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AVI animations on Linux or Macintosh platforms

Problem: I have difficulty playing AVI animations created in my Tecplot product when I try to play them on my Macintosh or Linux platform. When I try to play them on my Linux platform the AVI files work with Xanim but Xanim itself does not work very well anymore. On a Macintosh platform, I use Quicktime but the AVI files that the Tecplot product creates do not open in Quicktime. […]

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AVI animation files are too large

Problem: I can create AVI files in my Tecplot product with the compression set to Lossless Uncompressed to play on a Linux or Macintosh platform but these files are very large. Is there a way to make them smaller but still able to play on these platforms? Solution: Yes. You can encode the uncompressed AVI files to MPEG4 which reduces the size to a fraction of the uncompressed size while […]

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