Image resolution on the workspace is distorted (black screen, translucency, etc).

Update: The 2020 R1 release of Tecplot 360 has changed the way Tecplot is rendered in mesa. See the Troubleshooting chapter of the 2020 R1 documentation for more information. Problem: Image resolution on the workspace is distorted.  This can include transparency to the desktop, a black screen or scrambled images. Solution: Please ensure that you have installed and updated your hardware graphics drivers.  This can be done via the terminal […]

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AVI files saved on Mac OS X 10.8.2 do not play in QuickTime.

Problem: AVI files saved on Mac OS X 10.8.2 do not play in QuickTime. Solution: When saving an AVI file on a Mac the produced file will prove incompatible with QuickTime X.  It has been found that QuickTime X does not support many codecs that previous versions used too.  Thus the solution is to use another player. AVI files have been found to work properly on Mac OS X 10.6.8.  […]

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Translucency when using Ubuntu Unity

Problem: Your Tecplot Linux Ubuntu Unity user interface workspace (e.g., Ubuntu version 12.04) may exhibit translucency, that is, all the open application screens remain visible underneath Tecplot. Solution: To disable this translucency you may instruct Linux xlib to manage the colors natively as RGB. Do this by setting the environment variable in a command line, or in any .bashrc or .profile file: export XLIB_SKIP_ARGB_VISUALS=1

Exported EPS from Tecplot has mysterious white lines in it

Problem: I exported an EPS file from Tecplot 360 and when I viewed that file in Ghostscript, or converted it into PDF and then opened it in Adobe reader, it had mysterious white grid lines in it.  How can I make those white lines go away? Solution: The white grid lines are the result of the default display settings in Ghostscript and Adobe.   For both applications, changing one display setting will make […]

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AVI animations on Linux or Macintosh platforms

Problem: I have difficulty playing AVI animations created in my Tecplot product when I try to play them on my Macintosh or Linux platform. When I try to play them on my Linux platform the AVI files work with Xanim but Xanim itself does not work very well anymore. On a Macintosh platform, I use Quicktime but the AVI files that the Tecplot product creates do not open in Quicktime. […]

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AVI animation files are too large

Problem: I can create AVI files in my Tecplot product with the compression set to Lossless Uncompressed to play on a Linux or Macintosh platform but these files are very large. Is there a way to make them smaller but still able to play on these platforms? Solution: Yes. You can encode the uncompressed AVI files to MPEG4 which reduces the size to a fraction of the uncompressed size while […]

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